Shipping Policy
Thank you for shopping with us! We strive to deliver your travel essentials quickly and reliably across Malaysia. Please review our shipping policy below.
1. Shipping Coverage
We ship to all states and territories within Malaysia, including Peninsular Malaysia, Sabah, and Sarawak.
2. Shipping Charges
We are pleased to offer free shipping on all orders, regardless of order value or delivery location within Malaysia. There are no hidden fees or additional charges for standard shipping.
3. Delivery Time
Peninsular Malaysia: 2–5 working days
Sabah & Sarawak: 5–8 working days
Orders are processed within 1–2 working days after payment confirmation.
4. Order Tracking
Once your order has been shipped, you will receive a tracking number via email or SMS to monitor the delivery status.
5. Delivery Issues
If your order does not arrive within the estimated delivery time, please contact our customer service team. We will help follow up with the courier to resolve the issue promptly.
6. Packaging
All items are securely packed to prevent damage during transit. If you receive a damaged package, kindly inform us within 48 hours of delivery.